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Customer feedback results

Find out the latest customer feedback results and how we are learning and improving from complaints.
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Complaints

If you are unhappy with the service you have received from us, we want to know.
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Compliments

Have you received great service? Perhaps a member of staff has gone that extra mile to help you? Let us know.
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Service expectations

Our Service Expectations are our commitment to you. They describe what you can expect when you use our services. 
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Environmental commitments

Being an environmentally sustainable organisation is key to our wider commitments and is in the heart of what we do.
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Accreditations

We are proud to have accreditations which mark the quality of our work.