To ensure that we are an open and transparent organisation and that we continue to improve our services, we have a number of Plans, Strategies and Policies in place which you can view and download below.
- Plans
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Strategies
Your neighbourhood
Anti-Social Behaviour Strategy
Customer Access Strategy
Digital Inclusion Strategy
Equality and Diversity Strategy
Funding Strategy
Homelessness Strategy
Greenspace Strategy
Older Persons Strategy
Social Inclusion StrategyYour property
30 Year Asset Management Strategy
Development StrategyFinance
Group Corporate Finance Strategy
Group Income Collection Strategy
People & OD Strategy
Group Treasury Management Practices StrategyOther strategies
Customer and Community Engagement Strategy
Group Procurement
Group Risk Management
IT Strategy
Marketing and Communications Strategy
Value for Money Strategy -
Policies
Your neighbourhood
Abandoned Vehicles
Abandonment
Accommodating 16/17 year olds
Adaptations
Allocation of Adapted Property
ASB
Assignment of Tenancy
Carecall
Carecall and Concierge Accessing the Viewing room
CCTV and Lend-a-Cam Code of Practice
Concessionary TV licenses in sheltered schemes
Concierge
Current Tenant Visits
Decanting
Deposit Scheme
Decorating allowance
Domestic Abuse
Estate Inspections and Customer Walkabouts
Eyes Wide Open
Fire Damaged Properties
Fire Safety
Furnished Tenancy
Garage Allocation
Greenspace
Housing Register & Allocations
Hate Crime
Housing Support Advice Surgeries
Hoarding
Individual Garden Maintenance
Introducing, amending, removing a service charge
Managing Tenancy Breaches
Mutual Exchanges
New tenant visit
Pest control
Pets
Play areas
Positive Engagement Policy
Positive Start Pre-Tenancy Workshops
Recycling Major Adaptations Equipment
Re-designation of 60+ blocks and removal of the Carecall charge
Relationship Breakdown
Replacement or Repair – Major Adaptations in Stockport Homes Properties
Safeguarding Children and Adults at Risk
Social Lettings Service
Sign up
Squatting
Staying Put Scheme
Storage of Mobility Scooters
Storing Goods Found in Properties
Succession
Tenancy
Tenancy Amendment
Tree
Use and occupation
Void ManagementYour property
Allocations Policy
Asbestos
Damp and Condensation
District Heating Parameter Setting Policy
Electrical Fixed Wire Testing Policy
Environmental
Fences, Hedges and Boundaries
Gas Safety
Property Alterations
Legionella Policy
Mechanical and Electrical Planned Maintenance
Rechargeable Repairs
Renewable Energy
Responsive Repairs
Smoke/Heat Alarm and CO DetectorFinance
Corporate Fraud
Former Tenant Arrears
Health and Safety
Rent Collection & Arrears Recovery
Working at HeightOther policies
Board Expenses
Board Transparency
Compensation
Corporate Social Responsibility
Customer Expenses
Customer Feedback
Housing Fraud
Information Governance
Information Governance Charging
Records Retention
Right to Acquire
Unacceptable behaviour