Emergency repairs

If you need to report an emergency repair, please call our One Number Team on 0161 217 6016.

You can report non-emergency repairs and tell us your preferred appointment times via our online report a repair form. You can report these 24/7 (even at the weekends) and on any device. 

If you have emergency or health and safety essential repairs, please report these by calling 0161 217 6016. Non-emergency repairs will not be taken via phone.


Gas emergencies

If you smell gas, do not switch any electrical appliances on or off. Open windows and makes sure there are no naked flames. Call National Grid immediately on 0800 111 999.

For details of how long it takes us to respond to repairs requests, see our repairs priorities page.


Mould And Condensation buildup at window edge

Report mould, damp or condensation

If you have damp, mould or condensation in your home you can report it online.