Keeping our customers safe and secure in their homes is our top priority and we make sure that we understand and comply with all of the wide range of Health and Safety Laws that apply to your homes, you and your visitor’s safety and our staff’s safety when visiting and working in your homes. We have staff whose job it is to keep up-to-date with changes in Health and Safety Law and a number of specialist teams whose job it is to ensure specific aspects of your home safe.

See below for more details on the different areas of Health and Safety we focus on:

Gas Hob currently on

Gas safety

An unsafe gas appliance can be very dangerous and even put your life at risk. This is why we carry out regular gas safety checks.
Fuse Box being switched off

Electrical safety

Around half of fires in the home are caused by electrical faults. Use our tips to make sure this doesn’t happen to you.
Fire Engine outside station

Fire safety

A fire can be devastating and can take just seconds to take hold, but most home fires are preventable if you follow some simple fire safety tips.
Asbestos warning

Asbestos

If asbestos is damaged it can cause serious health issues. Find out what we do and how you can keep safe.
Mould And Condensation buildup at window edge

Keeping your home free from damp, mould and condensation

Find out the best ways to treat and prevent condensation and mould with the correct heating and ventilation in your home. To report any mould or condensation call 0161 217 6016.
glass water being filled from tap

Water safety

Make sure the water in your home is safe, clean and at the right temperature for your everyday use.
hand with finger over doorbell

Bogus callers

Most people who call at your home will be genuine but it’s important to follow some top tips before letting people into your home. 
older man on Mobility Scooter

Mobility scooters

If you need to use an electric mobility scooter or electric wheelchair please ensure you are storing and charging it safely.
underwater sofa and chair

Home contents insurance

Protect your belongings against theft or damage with with our home contents insurance scheme for tenants.
white houses on road

Highway inspections

We carry out inspections on a regular planned basis to identify hazards to highways, paths, and communal areas, to ensure on-going safety to our tenants and the public.
child with kitchen hazards

Preventing accidents

We need to make sure we and our loved ones are safe from serious injury, wherever they are and whatever they are doing.
Home shelter

Keeping customers safe at home

Find out what we have done to keep you safe in your home.

Infographics 

SHG Safety Infographic January 2024 to March 2024

Read the SHG Safety Infographic January 2024 to March 2024.

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SHG Safety Infographic October 2023 to December 2023

Read the SHG Safety Infographic October 2023 to December 2023.

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SHG Safety Infographic July 2023 to September 2023

Read the SHG Safety Infographic July 2023 to September 2023.

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SHG Safety Infographic April 2023 to June 2023

Read the SHG Safety Infographic April 2023 to June 2023.

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SHG Safety Infographic January 2023 to March 2023

Read the SHG Safety Infographic January 2023 to March 2023.

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SHG Safety Infographic July 2022 to September 2022

Read the SHG Safety Infographic July 2022 to September 2022.

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Policy and Procedures 

Asbestos Policy

PDF 298Kb

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Electrical Fixed Wire Testing Procedure

PDF 309Kb

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Gas Safety Policy

PDF 258Kb

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Legionella Management Policy

PDF 316Kb

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ME PPM Policy

PDF 226Kb

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Meter Capping Policy

PDF 213Kb

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Powered Lifting Equipment Safety Policy

PDF 242Kb

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Smoke Heat CO Detector Policy

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