Your neighbourhood

Abandoned Vehicles Policy

Read our Abandoned Vehicles Policy.

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Abandonment and Storage of Goods Policy

Please read the Abandonment and Storage of Goods Policy.

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Allocation of Adapted Property

Please read the Allocation of Adapted Property

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ASB Policy for SHG Managed and Private Sector Neighbourhoods Policy

Please read the ASB Policy for SHG Managed and Private Sector Neighbourhoods Policy.

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Carecall Policy

Please read the Carecall Policy.

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Concessionary TV licenses in sheltered schemes Policy

Please read the Concessionary TV licenses in sheltered schemes Policy.

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Concierge Policy

Please read the Concierge Policy.

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Decant Policy

Please read the Decant Policy.

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Domestic Abuse Policy

Please read the Domestic Abuse Policy.

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Empty Home Management Policy

Please read the Empty Home Management Policy.

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Estate Inspections and Customer Walkabouts policy

Please read the Estate Inspections and Customer Walkabouts Policy.

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Eyes Wide Open Policy

Please read the Eyes Wide Open Policy.

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Fire Damaged Properties Policy

Please read the Fire Damaged Properties Policy.

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Fire Safety Policy

Please read the Fire Safety Policy.

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Furnished Tenancy Policy

Please read the Furnished Tenancy Policy.

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Hoarding Policy

Please read the Hoarding Policy.

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Individual Garden Maintenance Policy

Please read the Individual Garden Maintenance Policy.

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Lend-a-Cam Code of Practice Policy

Please read the Lend-a-Cam Code of Practice Policy.

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Managing Tenancy Breaches Policy

Please read the Managing Tenancy Breaches Policy.

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Mutual Exchanges Policy

Please read the Mutual Exchanges Policy.

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Noise Monitoring Code of Practice Policy

Please read the Noise Monitoring Code of Practice Policy.

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Pest Control Policy

Please read the Pest Control Policy.

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Pets Policy

Please read the Pets Policy.

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Play Areas Policy

Please read the Play Areas Policy.

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Recycling Major Adaptations Equipment Policy

Please read the Recycling Major Adaptations Equipment Policy.

PDF 189Kb

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Re-designation of 60+ blocks and removal of the Carecall charge policy

Please read the Re-designation of 60+ blocks and removal of the Carecall charge policy.

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Replacement or Repair – Major Adaptations in Stockport Homes Properties Policy

Please read the Replacement or Repair – Major Adaptations in Stockport Homes Properties Policy.

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Social Lettings Service Policy

Please read the Social Lettings Service Policy.

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Sign up Policy

Please read the Sign up Policy.

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Squatting and Illegal Occupancy Policy

Please read the Squatting and Illegal Occupancy Policy.

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Tenancy Policy

Please read the Tenancy Policy.

PDF 445Kb

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Tenancy Changes Policy

Please read the Tenancy Changes Policy.

PDF 211Kb

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Tenancy Contact Policy

Please read the Tenancy Contact Policy.

PDF 211Kb

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Tenancy Ready Policy

Please read the Tenancy Ready Policy.

PDF 435Kb

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Tree Policy

Please read the Tree Policy.

PDF 275Kb

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Positive Engagement Policy

PDF 549Kb

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Storage of Mobility Scooters Policy

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Garage Allocation Policy

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Introducing, amending, removing a service charge Policy

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Adaptations for Tenants of Stockport Homes Policy

PDF 461Kb

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CCTV Code of Practice Policy

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Decorating Allowance Policy

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Accommodating 16/17 year olds Policy

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Hate crime policy

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Tree Policy 2022

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Safeguarding Children and Adults at Risk Policy

Please read the Safeguarding Children and Adults at Risk Policy

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Your property

Allocations Policy

Read our Allocations Policy.

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Asbestos Policy

Please read the Asbestos Policy.

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Damp and Condensation Policy

Please read the Damp and Condensation Policy.

PDF 207Kb

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District Heating Parameter Setting Policy

Please read the District Heating Parameter Setting Policy.

PDF 391Kb

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Electrical Fixed Wire Testing Policy

Please read the Electrical Fixed Wire Testing Policy.

PDF 233Kb

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Home Improvement Agency Policy

Please read the Home Improvement Agency Policy.

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Legionella Policy

Please read the Legionella Policy

PDF 315Kb

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Mechanical and Electrical Planned Maintenance Policy

Please read the Mechanical and Electrical Planned Maintenance Policy.

PDF 495Kb

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Post Inspection Policy

Please read the Post Inspection Policy.

PDF 156Kb

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Rechargeable Repairs Policy

Please read the Rechargeable Repairs Policy.

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Responsive Repairs Policy

Please read the Responsive Repairs Policy.

PDF 190Kb

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Property Alterations Policy

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Smoke/Heat Alarm and CO2 Detector Policy

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Fences, Hedges and Boundaries Policy

PDF 232Kb

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Gas Safety Policy

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Renewable Energy Technology Policy

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Finance

Rent Collection and Arrears Policy

Read our Rent Collection and Arrears Policy.

PDF 207Kb

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Temporary Accommodation Rent Collection Policy

Please read the Temporary Accommodation Rent Collection Policy.

PDF 616Kb

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Prompt Payment Policy

Read our Prompt Payment Policy.

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Other policies

Board Expenses Policy

Read our Board Expenses Policy.

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Board Transparency Policy

Please read the Board Transparency Policy.

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Compensation Policy

Please read the Compensation Policy.

PDF 466Kb

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Corporate Fraud Policy.

Please read the Corporate Fraud Policy.

PDF 328Kb

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Customer Expenses Policy

Please read the Customer Expenses Policy.

PDF 183Kb

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Data Subject Rights Policy

Please read the Data Subject Rights Policy.

PDF 160Kb

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Health and Safety Policy

Please read the Health and Safety Policy.

PDF 290Kb

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Information Governance Policy

Please read the Information Governance Policy.

PDF 213Kb

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Information Governance Charging Policy

Please read the Information Governance Charging Policy.

PDF 127Kb

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Policy Statement on Construction (Design & Management) Regulations

Please read the Policy Statement on Construction (Design & Management) Regulations

PDF 231Kb

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Powered Lifting Equipment Policy

Please read the Powered Lifting Equipment Policy.

PDF 238Kb

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Privacy Policy

Please read the Privacy Policy

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Records Management Policy

Please read the Records Management Policy.

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Right to Acquire Policy

Please read the Right to Acquire Policy.

PDF 449Kb

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Temporary Accommodation Support Policy

Please read the Temporary Accommodation Support Policy.

PDF 447Kb

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Temporary Accommodation Eviction Policy

Please read the Temporary Accommodation Eviction Policy.

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Temporary Accommodation Void and Re-let Policy

Please read the Temporary Accommodation Void and Re-let Policy.

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Unacceptable Behaviour Policy

Please read the Unacceptable Behaviour Policy.

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Unpaid Work Experience and Volunteering Policy

Please read the Unpaid Work Experience and Volunteering Policy.

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Customer Feedback Policy 2023

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