The Data Protection Act 1998 gives individuals the right to know what information Stockport Homes holds about them, and helps to ensure that personal information is handled properly.
Personal data means information which relates to a living individual who can be identified by or from those data, or by or from other information which Stockport Homes as the data controller holds. It can be in the form of computer or paper records, as well as images, including photographs and CCTV footage.
Anyone who processes personal information must comply with eight principles, which make sure that personal information is:
- fairly and lawfully processed;
- processed for limited purposes;
- adequate, relevant and not excessive;
- accurate and up-to-date;
- not kept for longer than is necessary;
- processed in line with your rights;
- secure; and
- not transferred to other countries without adequate protection.
Training is delivered to staff with access to customers' personal information, through Stockport Homes’ Assurance Manager.
Request information we hold about you:
If you would like a copy of the information we hold about you, you can download and print our SAR Form and Guidance Notes. Guidance notes on how to complete this document are provided within the form.
If you are not able to download and print a copy of the form, you can request a copy by post, by calling 0161 474 3577 or emailing firstname.lastname@example.org
You do not have to use the form provided, but all subject access requests must be received in writing by our Assurance Team, and must include proof of your identity and the correct payment.
It is Stockport Homes’ policy to charge a fee of £10 for providing you with your personal data, as determined by the Data Protection (Subject Access) (Fees and Miscellaneous Provisions Regulations 2000).
The fee is to cover disbursements such as photocopying and printing. You can find further information on this charge in Stockport Homes’ Information Governance Charging Policy, or by visiting www.ico.org
Requests must also include proof of your identity (passport, driving licence or birth certificate) plus proof of your address.
We will not process your request without payment or adequate proof of identification.
Subject Access Requests should be sent to:
The Assurance Team
2 Edward Street
If you believe we are holding factually inaccurate incorrect information about you, you can ask us to review it. If it is someone's opinion and you disagree with it, you can ask us to add your comments to the information.
Stockport Homes operates CCTV systems in various residential areas which record images for the purposes of public safety. Images may be shared with other agencies for these and related purposes or as required by law. These agencies may include those that work in partnership with Stockport Homes such as Stockport Council, the Police, Anti-Social Behaviour Teams and other Registered Social Landlord (RSLs).
Please note that CCTV footage captured on Stockport Homes’ cameras is deleted after 23 days.