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You can also quickly access any online services, such as paying your rent or reporting a repair.

Report a repair

Important repairs update

Over the last nine weeks, Repair 1st has been delivering emergency repairs across the Borough. In line with Government advice, and following guidance from Public Health England for safety, from Monday 1st June you will be able to report non-emergency repairs online through myonline.

If you haven’t already signed-up to myonline, you can find how to do this on the myonline page of our website.

For help on how to report a repair through myonline, watch our video below:

If you have emergency or health and safety essential repairs, please continue to report these by calling 0161 217 6016. Non-emergency repairs will not be taken via phone.


Gas emergencies

If you smell gas, do not switch any electrical appliances on or off. Open windows and makes sure there are no naked flames. Call National Grid immediately on 0800 111 999.

For details of how long it takes us to respond to repairs requests, see our repairs priorities page.



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Page last reviewed 19/06/2020