We will make repairs to your home caused by wear and tear. If you, your family or friends cause repair damage you will have to pay for this; this is called a rechargeable repair
You can report a repair and make an appointment by clicking the link below:
Please see our short video below showing how to report a repair on myonline.
In an emergency please do not log your repair online, call us immediately on 0161 217 6016.
If you smell gas, do not switch any electrical appliances on or off. Open windows and makes sure there are no naked flames. Call National Grid immediately on 0800 111 999.
For details of how long it takes us to respond to repairs requests, see our repairs priorities page.