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Is the font size readable? Or could it be increased? Select Accessibility at any time in order to increase it.

You can also quickly access any online services, such as paying your rent or reporting a repair.

Report a repair

We will make repairs to your home caused by wear and tear. If you, your family or friends cause repair damage you will have to pay for this; this is called a rechargeable repair 

You can report a repair online at any time you choose. In an emergency please do not submit an online form, call us immediately on 0161 217 6016.

Report a repair

Coming soon

You will soon be able to report repairs online through myonline, in the meantime please ensure you register here with myonline and you will be able to start using the service as soon as it is ready.

Gas emergencies

If you smell gas, do not switch any electrical appliances on or off. Open windows and makes sure there are no naked flames. Call National Grid immediately on 0800 111 999.

For details of how long it takes us to respond to repairs requests, see our repairs priorities page.

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Page last reviewed 11/02/2019