Caretaking

The Caretaking Team are responsible for the following 

• Keeping all communal corridors, stairwells, foyers and lifts clean and tidy 
• Litter picking the communal space outside your block 
• Keeping the bin areas clean and safe 
• Reporting bulky waste / fly tipping for removal and identifying Perpetrators of this for recharge by the Housing Officer 
• Clearing hazardous items or waste and again identifying perpetrators of this for recharge by the Housing Officer 
• Reporting communal repairs and working with contractors to keep areas safe and clean 
• Management of the communal window cleaning contract (only at sites where customers pay a service charge for window cleaning) 

Other services that are not the responsibility of the Caretaking Team, but that you may find useful are listed below: 

• Pest Control 
• Greenspace 
• Bin Collections 
• Street Cleaning 
• Dog Fouling 

The Caretaking Service operates during the core hours of 6.00am – 6.00pm, Monday to Friday.  

Examples of emergency caretaking issues are: 

• removal of hazardous or biological waste which poses a serious risk 
• removal (or securing) of fire hazards where possible 
• emergency situations that require immediate cleaning, for example flood or fire