Caretaking team responsibilites
The Caretaking Team are responsible for the following
- Keeping all communal corridors, stairwells, foyers and lifts clean and tidy
- Litter picking the communal space outside your block
- Keeping the bin areas clean and safe
- Reporting bulky waste / fly tipping for removal and identifying Perpetrators of this for recharge by the Housing Officer
- Clearing hazardous items or waste and again identifying perpetrators of this for recharge by the Housing Officer
- Reporting communal repairs and working with contractors to keep areas safe and clean
- Management of the communal window cleaning contract (only at sites where customers pay a service charge for window cleaning)
Other key contacts
Other services that are not the responsibility of the Caretaking Team, but that you may find useful are listed below:
Caretaking emergency
The Caretaking Service operates during the core hours of 6.00am – 6.00pm, Monday to Friday.
Examples of emergency caretaking issues are:
- removal of hazardous or biological waste which poses a serious risk
- removal (or securing) of fire hazards where possible
- emergency situations that require immediate cleaning, for example flood or fire