Caretaking

Our Caretaking Services Team look after the communal spaces in our blocks, on behalf of around 4,000 customers.

Caretaker Picking Up Litter
Caretaking team responsibilities

The Caretaking Team are responsible for services in blocks and land including including multi storey, mid and low rise across the Borough

  • Keeping all communal corridors, stairwells, foyers and lifts clean and tidy 
  • The caretaking tasks and their frequencies may vary depending on the issues and priorities in the communal spaces at the time of the visit.
  • Keeping the external communal spaces including bin areas clean, tidy and safe
  • Reporting and recording issues, such as fly-tipping, repairs, spillages, graffiti, and anti-social behaviour.
  • Reporting bulky waste / fly tipping for removal and identifying Perpetrators of this for recharge 
  • Delivering a communal window cleaning service (only at sites where customers pay a service charge for window cleaning) 
Other key contacts

Other services that are not the responsibility of the Caretaking Team, but that you may find useful are listed below: