Making sure you know how to use your heating controls is very important to ensure it is as cost effective as possible whilst keeping you warm in your home. If you do not know how to use the heating controls at your property or just need some guidance on how to use your heating more efficiently, please see our Heating User Guides on this page.
Please ensure you refer to the correct user guide for your property. When you moved into your property you should have received a physical copy of the guide, if you would like a replacement copy then please contact us.
Heat Network Customers
If your heating and hot water is provided by a district or communal heat network you can speak to the Stockport Homes Energy Solutions Team directly for advice and support with any of the below:
- You are off supply due to debt on your meter
- You are having difficulty topping up
- You need advice on ways to top up
- You want to set up a standing order
Please contact us on 0161 474 4062 or email [email protected]
If you have credit on your meter but your heating or hot water is off supply, please report this to the repairs team on 0161 217 6016
Included below are digital copies of user guides for all Stockport Homes heat network sites. If you need further support and would like a home visit from an energy advisor, please contact the Energy Solutions Team.
Neomitis Instruction Manual
Vone Std User Guide 2019 V2.0
Hempshaw Brook Programmer
Gmhp Home energy efficiency
Air Source Heating and Hot Water Guides
Panasonic Weekly Timer Setup
Switchee Gen2 User Guide
If you are still struggling using your heating at your property and require extra assistance either over the phone or face to face then please get in touch using the details below.
The Energy Advice Team – Stockport Homes [email protected] or 0161 474 4062.
Note: Please ensure you refer to the correct user guide for your property.
Dimplex Quantum Night Storage Heater
Panasonic Weekly Timer Setup (1)
Shg Home energy advice
Sh Heaton norris Heating guide
Danfoss Thermostat Picture House
Econa User Guide
Sh Lancashire hill Heating guide
Shg Yorkstreet Heating guide
Sh Brinnington Heating Guide
Voewood And Beaver Heating Guide
SH Heaton norris Heating guide
SHG Birchcourt Heating guide