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You can also quickly access any online services, such as paying your rent or reporting a repair.


Important information

Over the last nine weeks, Repair 1st has been delivering emergency repairs across the Borough. In line with Government advice, and following guidance from Public Health England for safety, from Monday 1st June you will be able to report non-emergency repairs online through myonline.

If you haven’t already signed-up to myonline, you can find how to do this by viewing the video below:

We want to make it easy for you to access our services 24/7 – whenever and wherever is convenient for you #MyonlineAtAnytime

For details of how to register with myonline, please watch the video above or read the myonline factsheet.

Login to myonline

It's simple, safe to use and you can:

  • View your rent account details. For each of your accounts you can see:
    • Your balance
    • Your current charges
    • Your statement
    • Make a payment
  • Submit and amend a housing application
  • Use 'Search for a Home' to view and bid on available properties
  • Manage your repairs. You can:
    • Report your repairs
    • Check your repairs
    • Check and update your contact details 

If you have any issues logging in to myonline please email

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Page last reviewed 28/05/2020
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