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Electrical safety

  • Why is electrical safety important

    Electricity is fundamental to our day to day lives however poorly maintained or inappropriately used electrical appliances and wiring can cause significant damage, injury and even death:

    • Over half of accidental fires originate from an electrical source
    • Over 1000 fatalities and injuries per year are caused by electrical fires
    • An electrical shock can stop the heart from beating properly and prevent a person from breathing
    • An electrical burn can cause permanent disabling damage to body tissue
  • What do SHG do

    As a landlord SHG has a legal duty and responsibility to ensure that the electrical wiring within its properties and buildings are maintained so that they are safe for use.

    • An electrical installation test is carried out in all SHG properties and buildings at least once every 5 years. An electrical installation consists of your electric meter, your fuse box and all the wires that go to and from the fuse box and feed the electricity to all your sockets and lights within your home.
    • An electrical installation test is carried out in every property that becomes vacant before the next person moves in.
    • SHG have legal powers to force access to properties to carry out electrical testing to ensure neighbouring properties and residents are not put at risk.
    • Electrical testing and repairs are only carried out by appropriately qualified electricians.
    • Electronic copies of electrical testing certificates are retained as evidence
    • SHG provide a 24/7 repairs service to ensure that any urgent electrical repairs or safety issues can be addressed quickly.
  • What can you do to keep safe

    DO allow SHG access to your property for the electrical installation test.

    Ring the SHG Customer Safety Team TODAY if you think the test at your property may be due or you don’t know when it was last done – 0161 218 1944

    DO report any electrical wiring faults (including sockets) to SHG immediately on 0161 217 6016

    DO NOT carry out electrical alterations to your home without seeking permission from SHG

    Here are some other hints and tips to keep you safe at home:

    • Check your plug sockets are not overloaded with too many electrical appliances as this can lead to overheating
    • Check that visible cables and leads are in good condition
    • Check that your light fittings are not visibly damaged
    • Do not store combustible materials (clothes, papers, cleaning materials etc.) around your fuse box, electricity meter, electrical intake, portable heaters or fires
    • Don’t place items on the top of your microwave as this can block ventilation
    • Never trail cables under carpets or rugs
    • Never take mains-powered electrical items into the bathroom
    • Always switch off your electrical items when they are not in use
    • Don’t try to clean or repair an appliance when it is still plugged in
    • Never use electrical equipment in wet conditions

    Further advice can be found on the Electrical Safety First website - or by calling the SHG Customer Safety Team on 0161 218 1944

  • Fixed Wire Electrical Test

    At least once every 5 years we require access to your property to carry out a Fixed Wire Electrical Test. This is for you and your households safety. The test will identify issues such as damaged plug sockets, switches, light fittings and wiring which if left could cause an electric shock, fire or worse.

  • Arranging access to your home

    When the test at your property is due you will be sent an appointment letter by our appointed electrical contractor AB Electrical.

    If the appointment is not convenient you can contact them to re-arrange the visit.

    It is vital that if you are not going to be available for the appointment that you do contact AB Electrical as failure to provide access could lead to legal action being taken.

  • Preparing for the test

    To allow the test to be carried out swiftly with minimum disruption, in preparation please ensure:

    • You have credit on your electric meter.
    • That there will be someone over the age of 18 in the property.
    • That there is clear access to the electric meter and consumer unit (also known as the fuse board).
    • That wherever possible there is clear access to sockets, switches and light fittings.
    • That if you have a dog please ensure it is secured in a room or outside.
    • That you have sufficient time to allow the test to be carried it. It can take between 1-2 hours.

    The electrician may require access to every room in your home. If you foresee any issues in the test being completed or have any specific requirements or requests please contact the SHG Customer Safety Team on 0161 218 1944.

    For your security and peace of mind all electricians carry photographic identity cards.

  • During the test

    When the electrician arrives at the property they will start the test by carrying out a visual inspection of sockets, switches, lighting fittings and smoke, heat and CO detectors.

    A test will then be carried out at the consumer unit (also known as the fuse board) to identify if there are faults with any of the electrical circuits in the property. This test allows the electrician to determine if there could be any faults with wiring not visible.

    The electrician will the test a minimum of 20% of the sockets, switches and light fittings in the property. If any faults are found the percentage will be increased.

    If any wiring fails the test visually or through testing then further work will be required. You will be advised of this at the time of the visit.

    If you have any questions or concerns regarding the Electrical Fixed Wire Test please contact the SHG Customer Safety Team on 0161 218 1944 or

  • Fixed Wire Electrical Test during Coronavirus Outbreak

    A number of measures have been put in place to allow the Fixed Wire Electrical Test to be completed whilst protecting you, your family and our contractors.

    Further information is available here.


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Page last reviewed 12/11/2020