As your landlord, we cover the buildings insurance for your home, but you are responsible, under the terms of your tenancy, for insuring your contents. It is always a good idea to shop around for a policy that will give you the cover you need. 

Home contents insurance is not compulsory, but it is a good idea to consider what a policy would cover you for. Home contents insurance can help protect your personal belongings from incidents such as fire, theft, water damage, and many more household risks, giving you peace of mind. 

We have teamed up with Thistle Tenant Risks, to offer a Home Contents Insurance Scheme, designed specifically for tenants in social housing, all our tenants are eligible to apply. The scheme is designed to meet the demands and needs of social housing residents looking to purchase home contents insurance. 

This policy can cover contents such as: Furniture, Carpets, Curtains, Clothes, Bedding, Electrical items, Pictures, Ornaments. 

Terms, conditions, limits, and exclusions apply. For more information about the policy, please refer to the Insurance Product Information Document (IPID) and Policy Wording. 

If you are unsure whether this insurance policy is right for you, please call 0161 217 6016 (option 3) or email address: [email protected]  we will be happy to help with your queries. 

• No excess (you do not pay the first part of the claim)
• Covers theft, water damage, fire, and many more household risks
• Covers tenants' improvements (up to £2000 or 20% of the sum insured, whichever is the greatest)
• Covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000)
• Covers damage to external glazing for which you are responsible
• Covers replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen (up to £500)
• You do not need to have special door or window locks (just a lockable front door)
• Thistle Tenant Risks Contents Insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Great Lakes Insurance UK Limited. The cover is subject to the terms, conditions, limitations and exclusions contained in the Policy Wording which you should read carefully.
• If you are unsure whether this insurance policy is right for you, please contact Stockport Homes.

You can apply for cover by calling us on call 0161 217 6016 (option 3) or by completing an application form, which includes additional information, and premiums. Please also review the Thistle Customer Information Document. You can contact us on the details above or email [email protected] to request an application pack to be posted to you.  These documents provide important information about your rights, how we manage your insurance, and key details about the insurance. 

Please note that the insurance policy we provide is arranged on a non-advised basis. This means that you will be provided with the key information to be able to make an informed decision on which cover is appropriate for your needs. 

Stockport Homes are committed to ensuring that we achieve the highest level of service for our customers. If you feel this has not happened, we would like to hear from you. Your feedback allows us to better improve our services for the future.   

If you have a complaint about the sale or service of your insurance policy, call us on 0161 217 6016 (option 3). or write to:  

Customer Finance Team  
Stockport Homes Group 
Cornerstone 
2 Edward Street 
Stockport  
SK1 3NQ 

It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance, or the handling of a claim, you should follow Thistle Insurances Services complaints procedure. 

A copy of Thistle Insurance Services complaint’s procedure is available here.  

Stockport Homes working in partnership with Thistle Tenant Risks which is a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group. 

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