What do I need to do?

Stockport Homes does not cover your home contents as part of the tenancy agreement. We recommend considering what a home contents insurance policy would cover you for to help you make an informed decision on whether you need one.

Contents insurance is designed to help protect your possessions. No matter how careful you are, there is always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.

Pay As You Go Home Contents Insurance 

We have teamed up with Thistle Tenant Risks who provide specialist Tenants Contents Insurance policies. The scheme is a specialist insurance scheme provided by Thistle Tenant Risks and all tenants living in social and affordable housing are eligible to apply.

The scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.


Reasons to choose Pay As You Go Home Contents Insurance 
  • No excess (you do not pay the first part of the claim)
  • Covers theft, water damage, fire, and many more household risks
  • Covers tenants' improvements (up to £2000 or 20% of the sum insured, whichever is the greatest)
  • Covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000)
  • Covers damage to external glazing for which you are responsible
  • Covers replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen (up to £500)
  • You do not need to have special door or window locks (just a lockable front door)
  • Thistle Tenant Risks Contents Insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Great Lakes Insurance UK Limited. The cover is subject to the terms, conditions, limitations and exclusions contained in the Policy Wording which you should read carefully.
  • If you are unsure whether this insurance policy is right for you, please contact Stockport Homes.
How do I get further information?

If you would like to apply for home contents insurance, you can do so by completing an Home contents insurance application form or for an application pack call 0161 217 6016 (option 3) or email address: [email protected]

Prior to completing the application form, please review the Important Customer Information Document and Insurance Product Information Document. These documents give you valuable insight into your rights, how we deal with you and your insurance and key information regarding the insurance cover. 

Please note that the insurance policy we provide is arranged on a non-advised basis. This means that you will be provided with the key information to be able to make an informed decision on which cover is appropriate for your needs





Complaints process

Stockport Homes are committed to ensuring that we achieve the highest level of service for our customers. If you feel this has not happened, we would like to hear from you. Your feedback allows us to better improve our services for the future.  

If you have a complaint about the sale or service of your insurance policy, call us on 0161 217 6016 (option 3). or write to: 

Customer Finance Team 
Stockport Homes Group 
2 Edward Street 
SK1 3NQ 

A copy of Thistle Insurance Services complaint’s procedure is available by viewing the Thistle Insurance Complaints policy 

Thistle Tenant Risks is a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority Firm Reference Number 310419. Registered in England under No. 00338645. Registered office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Ltd is part of the PIB Group. 

Important customer information: Tenant risks with rent customers

Read the important customer information: tenant risks with rent customers document.


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Thistle Insurance Services Complaints Policy

Read the Thistle Insurance Services complaints policy.


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Home Contents insurance policy

PDF 256Kb

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Home contents insurance application form

PDF 305Kb

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Thistle Great Lakes IPID

PDF 48Kb

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Home contents insurance enquiry form

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