Hello my name is Derek Atherton. I joined the Customer Scrutiny panel in 2018, through word of mouth and being involved with the quality panel. I volunteer for other groups in the Stockport area. I always look forward to doing the review work as part of the customer scrutiny panel. I enjoy the review work we do together, looking at how services work and finding out how they can be improved. We do this by working with customers, staff and learning from other organisations.