The Customer Scrutiny Panel choose which service areas they want to examine and have access to whatever information they need to carry out detailed examinations and make a judgement of how that service is performing. 

The Panel also carry out the role of the Customer Monitoring Group and make sure that customers’ views about Stockport Homes’ services are shared with Stockport Council’s Member Committee.  

Click on the links below for more information: 

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Meet the panel

Find out more about our current panel members.
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Join the panel

Find out how to become a member of the panel.
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Customer Monitoring Group

Find out what the group do and how to get involved.

Customer Scrutiny Panel Annual Report

The CSP produce a report summarising their activity and achievements during the previous year. The most recent annual report is available to view below: 

CSP report - Greenspace

Read the CSP report on the Greenspace Service.

PDF 468Kb

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CSP report - Programme of Capital Investment Works

Read the CSP report on the Programme of Capital Investment Works.

PDF 189Kb

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CSP report - Customer Safety Service

Read the CSP report on the Customer Safety Service.

PDF 142Kb

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CSP report - One Number Service

Read the CSP report on the One Number Service.

PDF 164Kb

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CSP Report - The Homechoice Service

Read the CSP Report on the Homechoice Service. 

DOCX 56Kb

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CSP Report - ASB Strategy

Read our latest Customer Scrutiny Panel ASB Review. 

PDF 269Kb

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CSP report - Heating Consultation

Read our latest CSP Heating consultation. 

PDF 272Kb

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21/22 Annual Report Infographic

PDF 2642Kb

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Customer Scrutiny Panel review topic form

The Customer Scrutiny Panel are always willing to take suggestions from the wider customer base.

Please complete the form below, if you have any suggestions for a future review topic.

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