We want to encourage and support you to get involved, to make it as easy as possible for you to do that in a way that meets your needs, and to keep you informed about how your involvement has shaped and improved what we do.

We aim to be inclusive and accessible to all of our customers and offer a variety of ways to keep you informed about how we are doing, to share your feedback with us, or to be involved in more depth through collaborating and decision-making opportunities.

We offer a wide variety of ways for customers to give us their feedback or get involved in more depth and decision making.

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ASPIRE Panel

Join the new ASPIRE Customer Panel and make a difference!
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Keeping you informed

Read about the different ways we keep customers informed.
your opinion matters

Have your voice heard

We offer a wide range of ways for you to let us know your views and to influence and shape the services we provide
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You said, we did

We regularly share updates here about changes that we have made to how we deliver our services to you. These changes come from listening to you and utilising insights into the information that we capture to shape our decision making.
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Rainbow Roofs

Rainbow Roofs supports LGBT+ customers in the North West in partnership with HouseProud.

For more information or a chat about any of our involvement opportunities please contact our Customer Engagement Team on 0161 218 1091 or email [email protected]

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Customer Scrutiny Panel

The Customer Scrutiny Panel (CSP) is a group of customers who review and challenge how we are performing and delivering services.

Customer Voice form