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You can also quickly access any online services, such as paying your rent or reporting a repair.

Homeless advice

There is help and advice available if you are at risk of losing your home. Below you can find information and some practical steps you can take with some of the most common problems people experience.

To contact us about a homeless emergency outside our opening hours, please call 0161 474 2818.

  • Asked to leave by friends or family

    Living with other people can be difficult. Often people may end up being asked to leave home. The important thing is to try and do this in a planned way, and the Mediation Scheme can help, please call the Resettlement Team on 0161 474 3772. The scheme works by negotiating with parents, friends or other relatives where someone has been asked to leave. It also looks at other housing options in the longer term.

    If you are 16 or 17 we will usually need to speak to Social Care as well to make sure you get the right support and assistance.

  • Domestic abuse

    Domestic abuse can take many forms, ranging from outright violence to controlling behaviour and emotional cruelty. It affects men and women, in gay or straight relationships and from all walks of life.

    There is a help available and you should never suffer in silence, whether you wish to remain in your current home, take action to have a violent partner removed, or move somewhere new. The following links provide further advice:

    There is a partnership service in Stockport which offers help and support with domestic abuse, see the Alliance for Positive Relationships website for more information.

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    However, if you are worried about your immediate safety, please call the Police on 999.

  • Rent arrears

    We understand that sometimes your circumstances may change. You could have a change in income or your relationship may break down, which affects how much money you have.

    If you are behind with your rent, it is important to get help and speak to your landlord as soon as possible. If you do not pay your rent you are at serious risk of losing your home. For free advice and help, please see the MyMoney pages.

    The following organisations may also be able to help:

  • Mortgage arrears

    We understand that sometimes your circumstances may change. You could have a change in income or your relationship may break down, which affects how much money you have.

    If you are behind with your mortgage, it is important to get seek help and speak to your lender as soon as possible. If you do not pay your mortgage you are at serious risk of losing your home. For free advice and help, please see the MyMoney pages.

    Homechoice have a dedicated officer who helps customers in mortgage difficulties explore all options available and they can be contacted on 0161 217 6016.

    The following links provide further advice:

  • Leaving care

    If you are leaving care your Social Worker can provide advice and support in planning where you will live in the future. This forms part of the 'pathway plan' they will have agreed with you looking at all aspects of your future. There are a number of options available, such as supported lodgings, sharing with friends, having your own tenancy, supported accommodation and halls of residence if you are going to University.

    The following links provide further information:

  • Leaving prison

    Most prisons now have someone who can provide advice on housing options, and your Probation Officer should also be able to help. This can include trying to make sure you don't lose your home when you go into custody, through planning for your release.

    The Housing Options Team can provide advice about the options available to you after leaving prison; you can contact them on 0161 217 6016.

    The following links provide further advice:

  • Asked to leave a private tenancy

    Landlords can bring tenancies to an end for various reasons, and in many cases don't even have to explain why. They do however have to follow a legal procedure, and are breaking the law if they do not do things properly.

    Homechoice have a dedicated officer who helps customers in mortgage difficulties explore all the options available and they can be contacted on 0161 217 6016.

    The links below provide advice on what to do if your landlord asks you to leave.

The Homechoice Team can help provide advice on these matters as well, and if you become homeless may be able to provide temporary accommodation. Please see the Homechoice page for more information.

You can also visit the Shelter website for advice about homelessness.

If you see someone sleeping rough, please call us on 0161 217 6016 or email homechoice@stockporthomes.org with details of when and where you saw them and what they looked like. Working with partners we will arrange to visit them within 24 hours and look at what support can be offered to help them off the street.

 

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Page last reviewed 20/11/2017