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You can also quickly access any online services, such as paying your rent or reporting a repair.

Service Standards

Our Service Standards are our commitment to you. The standards describe what you can expect when you use our services. They also explain how we check that we are meeting these standards.

We have worked with customers to design the Service Standards. We are committed to improving services and will regularly review these standards to make sure they cover the things that matter to you most.

You can read our Service Standards here.

You can find the latest Service Standards results for 2017/18 here.


Your feedback

One part of these standards cover customer service and we would welcome your feedback on the service you have received.

If you have recently contacted Stockport Homes, you can tell us about your experience by completing our Service Standards Survey here.

You should fill in this form as soon as you have finished dealing with us. You can enter as many times as you like but only once per enquiry.

By completing the survey, you will also be entered into a free prize draw to win coffee and cake for two at the Windmill Coffee Shop!


Visit the publications page to find out more about our services.



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Page last reviewed 11/02/2019