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Service Excellence Sub-Group

28 November 2016 From 5:00PM to 7:00PM   |   This event has now finished.

The Service Excellence Sub-Group aims to drive improvements in services to customers by monitoring performance and value for money in relation to customer facing service areas and topics; and promote inclusion, access to services and opportunities for Stockport Homes’ customers. The Sub-Group meets four times a year and meetings are open to the public. 

For more information, please contact Jeremy Beatty, Governance Manager on 0161 474 2850 or email governance@stockporthomes.org

Venue details

  • Venue Name: Stockport Homes Head Office, Conference Room
  • Venue Phone Number: 0161-474-2850
  • Venue Address: 1 St. Peter's Square, Stockport SK1 1NZ
SH-Marketing

Hi Benni, I would advise that you discuss your housing situation with our Homechoice team who can be contacted on 0161 217 6016 or email homechoice@stockporthomes.org

Benni

I am on ESA due to mental and physical, long term health issues. I am unable to ever work. They award points for people who work, volunteer, or are in training. I cannot do any of those, so people who ARE able bodied get more points that I do.
I do get medical points but I still have nowhere near enough total points to ever get rehoused; I have been bidding for two years and at least thirty people are in front of me every week. I am probably never going to get rehoused. It is not as if Im being overly fussy about properties; I cannot go for stairs for example.

I even had a wonderful doctors letter saying that my current home is no longer suitable and also making me more ill, and I only got a measly 10 points. It is unfair that people who CANNOT work or volunteer get less points than those who CAN. I am a clean, quiet and decent middle aged woman, non smoker, no pets or children. I had landlords sing my praises in the past yet this counts for nothing. I also have the most excellent references, yet I am stuck with terrible neighbours and two flights of stairs that I can no longer manage; with no chance of ever getting out. I cannot afford private either as the shortfall in rent is out of my reach.

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Page last reviewed 24/02/2017