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Customer Inspectors

We have a group of customer inspectors, known as the ‘Quality Panel’, who check the services we provide. They monitor if we are meeting our service standards and help us to identify improvements.  

  • Background

    The Quality Panel have carried out checks on various services at Stockport Homes. It meets with service managers to discuss findings and agree actions. The Quality Panel also works closely with the Customer Scrutiny Panel. Customer Inspectors can choose what activities they want to take part in.

    Activities can include:

    • Telephoning other customers about their experiences
    • Site visits
    • Mystery shopping

    As well as getting a better insight into how our services work, as a Quality Panel member you can also:

    • Influence improvements to our services
    • Learn new skills to enhance your CV
    • Meet new people
  • Register your interest

    You can register your interest by completing the Quality Panel registration form below. 

    Quality Panel registration form

    Please include your full name
    Please include your full address including postcode
    Please include an email address (is applicable)

If you would like to find out more or be would be interested in any future activities please contact the Customer Involvement Team at customer.involvement@stockporthomes.org 

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Page last reviewed 17/04/2018