Customer safety is a priority for Stockport Homes, we are committed to ensuring we continue to provide and maintain homes where our customers feel safe and want to live. As part of our ongoing commitment to customer and building safety we have pledged our support to the National Social Housing Safety & Compliance Week which will take place between 21-25 June 2021.
This annual event is dedicated to shining a spotlight on safety and compliance at all levels within the Social Housing sector. In the four years since the tragic Grenfell disaster, the sector has learnt many lessons and progress is being made but there is more to be done. We will continue to work with our customers and the sector to bring about a shift in safety culture, standards and leadership, creating a better future.
We have always taken safety seriously, but this Week, and beyond, is about what more collectively the sector can do, to avert potential disasters of the future
This is the Pledge we have made:
We pledge to ensure all our customers feel safe in their homes through a continued commitment to delivering sector leading compliance services. We will listen to our customers about what feeling safe at home means to them and what they expect from us as their Landlord. We will be open and transparent and share with customers how we are performing so they can be assured of their safety.
Jenny Osbourne, Chair of Stockport Homes Board, said:
Customer Safety is a high priority for us and something we take very seriously. We are resolutely committed to ensuring that our customers have a say in what feeling safe at home means to them and what they expect from us as their Landlord.