Stockport Homes has won the ‘Team of the Year’ award at the Resolve Anti-Social Behaviour National Awards. The winners were announced at a ceremony at the St Johns Hotel, Birmingham on Tuesday 8 November.
The award recognises a group or a team that has provided an exceptional service in resolving ASB within an identified neighbourhood, who have worked together to achieve shared goals and can demonstrate measurable results.
Stockport Homes have increased customer satisfaction with the service, resolved cases in a shorter length of time, and have embraced new ASB tools and powers, being the first arm’s length management organisation in the Country to be delegated authority to serve Community Protection Notices on behalf of the Council.
The team provide exceptional customer service to the most vulnerable victims through intensive support during difficult times.
Robin Burman Chair of Stockport Homes' Board said
We understand that the effect ASB has on residents within our neighbourhoods can be devastating. The team’s service is exceptional as they’re passionate about what they do to make a real difference to lives of Stockport Homes customers