Stockport Homes’ Carecall Service, which provides a telemonitoring and response service for older and vulnerable people, has retained its Telecare Services Association (TSA) accreditation for another 12 months.
The TSA is the industry body for Telecare and Telehealth in the UK, and the largest industry specific network in Europe. It assesses services to make sure they provide a high standard of service for customers.
The TSA inspector said,
I would like to thank you and your staff for the time and effort taken in preparation for the audit and would like to pass on our heartfelt congratulations in achieving this very high standard.
Martyn Shaw, Head of Neighbourhood Monitoring and Caretaking, Stockport Homes said,
We are delighted to retain the TSA accreditation as it demonstrates what a high quality service Carecall provides to its customers. The Carecall service provides reassurance and peace of mind to users and family members that someone is there 24 hours a day, seven days a week.