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Customer super six

We regularly check all our services to find out how well we are doing and where we can improve.

We asked customers what matters most and what they want to receive regular information on. The six most popular areas are called the 'customer super six'. They are reported on the website four times a year, as well in the customer newsletter. To read the Stockport at home customer newsletter, go to the publications page.

You can see the customer super six and how we are doing for April 2017 to March 2018 below:

Anti-social behaviour


Our target

Current performance

Anti-social behaviour complainants satisfied with the outcome of their case



Average time taken to successfully close an anti-social behaviour case

No target 

69 days



Our target

Current performance

Repairs completed at the first visit



Satisfaction with the outcome of repairs

No target


Calls to the repairs contact centre picked up

No target




Our target

Current performance

Estate inspections rated at least 'good'



For more information, or to let us know what you think, please contact the Performance and Improvement Team on 0161 474 2600 or email

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Page last reviewed 23/05/2018