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  1. Home

  2. About Us

    1. Mission and aims
    2. What is an ALMO
    3. How is Stockport Homes financed
    4. Annual reports
    5. Meet the Directors
    6. Useful websites
    7. Jobs and training
      1. Working for us
        1. Current job vacancies
        2. 10 reasons to work for us
        3. Benefits
        4. Investors in People
        5. Culture and values
      2. Getting back into work
        1. Will I be worse off in work
        2. Where can I find work
        3. Training
        4. Voluntary work
        5. Apprenticeships
        6. Self employment
        7. Young people
        8. Older people
        9. People with disabilities
        10. People with mental health issues
        11. Lone parents
        12. Ex offenders
        13. People with substance misuse problems
    8. Our Board
      1. At the heart of Stockport Homes decision making
      2. Meet the Board
      3. Board meetings
      4. Sub Groups
        1. Finance and Audit
        2. Human Resources and Governance
        3. Maintenance and Investment
        4. Performance
      5. Get involved with the Board
        1. Ask the Board a question
        2. Become a Board Member
      6. Boardzone
        1. Board
          1. Forward plan
          2. Scheme of delegation
          3. Minutes
          4. Papers
          5. Background documents
        2. Finance and Audit
          1. Forward plan
          2. Terms of reference
          3. Minutes
          4. Papers
          5. Background documents
        3. Performance
          1. Forward plan
          2. Terms of reference
          3. Minutes
          4. Papers
          5. Background documents
        4. HR
          1. Forward plan
          2. Terms of reference
          3. Minutes
          4. Papers
          5. Background documents
        5. Maintenance and Investment
          1. Forward plan
          2. Terms of reference
          3. Minutes
          4. Papers
          5. Background documents
        6. Board calendar
        7. Development and training
        8. Useful contacts
        9. Governance policies
        10. Stockport Homes in the press
        11. Social housing news
        12. Useful information
        13. Inspection Project Board Minutes
      7. Board vacancies
    9. Equality and diversity
      1. Speech enabled website
      2. Information in other formats
      3. Hate crimes
      4. Diversity CAG
      5. Equality Impact Assessments
      6. Information in different languages
    10. Policies and Strategies

  3. Contact Us

    1. Frequently asked questions

  4. How are we performing

    1. How do we measure performance
    2. Delivery Plan
    3. Performance indicators
    4. Customers top ten
    5. Service Standards
    6. Service Improvement Plan
    7. Government inspections

  5. Improving your home

    1. Decent homes and planned works
      1. Customer Satisfaction
    2. New build
      1. Lantern Close Brinnington
      2. Mendip and Marlhill Court
    3. Asbestos

  6. Our services

    1. Anti Social Behaviour
      1. What is ASB
      2. How can I report ASB
        1. ASB report form for East Area
        2. ASB report form for West Area
      3. What are my responsibilities as a tenant
      4. How can I be a good neighbour
      5. What do I do if I have an anti social neighbour
      6. Supporting witnesses
      7. Mediation Scheme
      8. Respect Standard
      9. ASB case studies
      10. Positive action against ASB
      11. What will we do when you report ASB
      12. What action can we take
    2. Area Housing Offices
      1. Your nearest housing office
      2. Who is my Housing Officer
      3. What services do we provide
      4. What happens when we offer you a property
      5. Renting a garage
      6. Useful forms
      7. Area Forums
        1. Dates of Area Forums
        2. Questions raised
      8. Garden Maintenance Scheme
      9. Right to buy
      10. Fire safety
      11. Gardening Competition
    3. Asylum Seekers
      1. Dispersal contract
      2. Gateway Protection Programme
    4. Carecall
      1. Services provided
      2. Safe at Home Scheme
      3. Carers Emergency Alert Card
      4. How to access our services
      5. Spot the Carecall Cab
    5. Caretaking
    6. Concierge and CCTV
      1. Concierge Focus Group
    7. Customer Feedback
      1. What is a complaint
      2. Complaint procedure
      3. Make a complaint
      4. Feedback received
      5. Compliment us
      6. Make a comment
      7. You said we did
    8. Equipment and Adaptations
      1. Providing equipment
      2. Adapting your current home
      3. Moving to an adapted property
      4. Adaptations survey
    9. Getting involved
      1. Ways to get involved
      2. Free customer training Skills for Life
      3. Quality Panel customer inspectors
      4. Tenants Federation
        1. Business Plan
        2. Where to find us
        3. When do we meet
        4. Meet the team
        5. Diversity Statement
      5. Representing your area
        1. Tenant and Resident Groups
        2. Block Contacts
      6. Useful documents
      7. Meet the team
      8. Meeting minutes
      9. Discussion Forum
      10. Community Fund
    10. Homechoice
      1. Allocations Policy Review
      2. How Homechoice works
      3. How to register
      4. Search for a home
      5. Keys ready now
      6. Previous results
      7. Homechoice advert dates
      8. Housing Associations
    11. Housing fraud
    12. Housing Options
      1. Homelessness Strategy review
      2. What options are available
        1. Help staying in your current home
        2. Private rented accommodation
        3. Housing Associations
        4. Accessing Homechoice
        5. Pinpoint
        6. Mutual exchanges
        7. Affordable housing
        8. Buying a house
        9. Supported accommodation
        10. Sheltered Housing
        11. Down Sizing Scheme
      3. Advice on your housing situation
        1. Landlord and tenant disputes
        2. Relationship breakdown
        3. Problems paying your rent
        4. Problems paying your mortgage
        5. Domestic abuse
        6. Leaving care
        7. Leaving the armed forces
        8. Leaving prison
        9. Student accommodation problems
        10. Asked to leave home
        11. Receiving leave to remain in the UK
        12. Leaving hospital and unable to return home
        13. Struggling with the stairs
        14. Independent or specialist advice
      4. Advice or help with homelessness
        1. What to do if you become homeless
        2. Our legal duties
        3. Disagreeing with a homeless decision
        4. Independent or specialist advice
      5. Our Homeless Strategy
        1. Homelessness Strategy
        2. Strategy updates
      6. Help us shape our service
        1. Feedback forms
        2. You said we did
        3. Focus groups
        4. Open days
      7. Other useful information
        1. Homeless forum minutes
        2. Latest Government guidance
        3. Housing Options leaflets
        4. Going Places newsletter
      8. Housing options film
      9. Housing Support Point
    13. Leaseholders
      1. Your lease
      2. Service charges
      3. Ground rent
      4. Buildings insurance
      5. When you want to move
      6. Subletting
      7. Legal rights
      8. Major works
      9. Repairs and maintenance
      10. Gas safety
      11. Alterations and improvements
      12. About your surroundings
      13. Becoming involved
      14. Useful links
    14. Making the most of your money
      1. The cost of running your home
      2. Benefits
        1. Understanding benefits
        2. Advice and support
      3. Borrowing money
        1. Doorstep lenders
        2. Loan sharks
        3. Annual percentage rate
        4. Credit Unions
      4. Money problems
        1. Which debts should I pay back first
        2. Problems paying your rent
        3. County Court Judgments
        4. Where can I get debt advice
      5. Saving money on energy bills
        1. Switching suppliers
        2. Fixed or capped price energy plans
        3. Saving energy
      6. Basic bank accounts
    15. Rent
      1. How to pay
      2. Check my rent balance
      3. Do you owe rent
      4. Debt advice
      5. Housing Benefit
      6. How your rent is calculated
      7. Water charges
      8. Non payment weeks
      9. Free prize draw
      10. Contact details
      11. Feedback on Customer Finance Service
      12. Home Contents Insurance
    16. Repairs
      1. Report a repair
      2. How long do repairs take
      3. Rechargeable repairs
      4. Customer feedback
      5. Mould and Condensation
      6. Safety
    17. Resettlement
      1. Mediation Scheme
        1. What is mediation
        2. How do I get mediation
        3. How can homelessness mediation help
        4. Tips to prevent homelessness
        5. Can I present as homeless
        6. Am I ready to leave home
        7. Mediation case studies
      2. Furnished Tenancy Scheme
      3. Resettlement and tenancy support
      4. Deposit Scheme
    18. Sheltered Housing
      1. Services provided
      2. How to access our services
      3. Sheltered Housing Schemes
      4. Extra Care Housing
    19. Sustainable Neighbourhoods
      1. Projects and activities
        1. Estate Improvement Budget
        2. Sustainable neighbourhoods programme
        3. Sustainable projects capital programme
        4. Cleaner greener projects
        5. Children and young people
      2. Neighbourhood regeneration
      3. Partnership working
    20. Temporary accommodation
      1. How to access temporary accommodation
      2. Our Temporary Accommodation Schemes
        1. Buxton Road Centre
        2. Strathclyde House
        3. Brindale House
      3. Life in our Temporary Accommodation Schemes
        1. Licence agreements
        2. Service charges
        3. Scheme staff
        4. Support services
        5. Support planning
        6. What happens with my housing application
        7. Equality and diversity
        8. Help finding work and training courses
        9. Frequently Asked Questions
      4. Help us develop our services
        1. H3 Helping the Homeless into Housing
        2. Brunch clubs
        3. Temporary Accommodation Strategy

  7. Publications

    1. Publications library
    2. Publications Scheme
    3. Data Protection and Freedom of Information
    4. Events Calendar
    5. News
    6. Stockport Homes on film

  8. Young Persons Zone

    1. Events
      1. Football event 2010
    2. Useful contacts
    3. VIPs
      1. Make me a VIP
      2. Tell us what you want to do